Director, Data and Insights

For over 150 years, Hospital for Special Surgery (HSS) has inspired some of the greatest minds in orthopedics and rheumatology. HSS has repeatedly achieved national recognition as a leader in the field. HSS is nationally ranked No. 1 in orthopedics for 16 years in a row and No. 3 in rheumatology by U.S. News and World Report (2025-2026) and HSS recently received its fifth consecutive Magnet designation, the first hospital in New York State to do so.

HSS seeks a strategic Director, Data and Insights (Director) to translate data into actionable intelligence that shapes fundraising strategy, enables data-driven decision-making, and drives performance across all Development programs. The Director will serve as a strategic partner to the Assistant Vice President, Data and Systems and Vice President, Development Operations and Donor Engagement, with personal leadership for the analytics strategy, KPI portfolio, and official reporting standards for HSS Development. The successful candidate will build and manage a high-performing analytics team that delivers trusted dashboards and decision-ready insights in partnership with Central IT—supporting progress for HSS’s goal of raising $90 million in annual fundraising. This leader must be equally comfortable designing an analytics roadmap with senior leadership as executing and managing it.

This role will operationalize a key piece of a strategic priority established by HSS leadership, ensuring Development has consistent performance measurement and trusted reporting products that support systems optimization, data-driven decision-making, and operational excellence. Reporting to the Assistant Vice President, Data and Systems, the Director manages analytics staff and will build the team’s capacity over the first 24 months, transitioning from hands-on execution to strategic oversight as systems and team capabilities mature. The Director will own the analytics portfolio (KPI roadmap, “official reporting,” Sigma adoption standards, and insight packaging). The successful candidate will collaborate with the Director, Development Operations, who owns service delivery and controls (intake requirements, SLA expectations, QC standards, and governance execution), and with Central IT, who owns platform engineering and operations (Databricks and on-prem infrastructure). Together, these partners ensure the platforms are reliable and the outputs are consistent, validated, and decision ready.